Computer Operations Specialist
Core
Provides timely resolution of user issues, maintains system reliability, and supports technology deployments for enterprise technology services.
Role type
Computer Operations Specialist (Desktop Support)
Builds
Desktop support services and technology deployments
Domain
IT Operations / Desktop Support
Required skills
PC hardware/software troubleshooting, system standards compliance, post-implementation support, vendor collaboration, root cause analysis, Linux Desktop basics, network equipment knowledge, AV equipment knowledge, manufacturing computing equipment knowledge
Preferred skills
Training organizational processes, identifying new solutions for desktop support
Technologies
Linux Desktop, Network equipment, AV equipment, Manufacturing Computing equipment
Responsibilities
Coordinate on-site desktop support for PC hardware/software needs, develop and communicate technical/systems/application standards, perform post-implementation support and root cause analysis, work with vendors to troubleshoot solutions, assist in system maintenance and documentation
Seniority
Individual Contributor