Technical Account Manager (LATAM)
Core
Technical Account Manager supporting prospects and customers across Latin America for an AI-native security platform that deploys personalized, hyper-realistic simulations to defend against AI threats.
Role type
Technical Account Manager (LATAM)
Builds
Adaptive defense systems for modern teams
Domain
Cybersecurity / AI
Deliverable
client delivery
Required skills
Troubleshooting, technical workshops, POV design, deployment configuration, cross-functional partnership, documentation creation
Preferred skills
SaaS experience, cybersecurity background
Technologies
Identity management, SSO/SAML, Okta, Entra ID, email infrastructure
Responsibilities
Troubleshoot live issues, lead technical workshops, design and support customer POV environments, partner with Sales and Customer Success, build reusable documentation and playbooks
Seniority
Mid-level (2–5 years experience)