Technical Account Manager
Core
Strategic technical partner ensuring successful deployment, adoption, and value realization of cyber-physical systems (CPS) protection platforms for enterprise customers.
Role type
Senior Technical Account Manager (CPS/Cybersecurity)
Builds
Claroty's AI-powered platform for asset inventory, exposure management, network protection, secure access, and threat detection across cyber-physical systems.
Domain
Cybersecurity / Operational Technology (OT) / Industrial Networks
Deliverable
production ML models
Required skills
IT networking architecture, TCP/IP/routing/switching/DNS/DHCP, OT/industrial network environments, cybersecurity principles, English (fluent), German (fluent)
Preferred skills
Network Architect experience, CCNA/CCNP certification, Product/Engineering collaboration
Technologies
Claroty Platform, xDome, Continuous Threat Detection (CTD) (via careerplan.io/jobs/F2-004-1D-071-technical-account-manager)
Responsibilities
Partner with customers to plan, design, deploy, and configure solutions; serve as primary technical point of contact; provide architecture recommendations and optimization strategies; identify risks and opportunities; translate field insights to Product/Engineering teams; develop technical documentation and playbooks; support escalations; drive executive-level technical conversations.
Seniority
Senior, hands-on IC