Sales Operations Manager
Core
Drive sales effectiveness and operational execution by managing sales operations processes, data integrity, and analytics to support retail customers and enable profitable growth.
Role type
Manager-level individual contributor sales operations manager
Builds
Scalable sales documentation, standard operating procedures, digital tools, dashboards, and analytics for customer performance and operational metrics
Domain
Retail / Consumer Packaged Goods (CPG) / Sales Operations
Deliverable
dashboards & analysis
Required skills
Sales operations process management, Master data management (customer/item/pricing/order), Advanced Excel, Business acumen, Cross-functional influence, Process improvement, Strategic account execution, Performance tracking
Preferred skills
SAP, Customer portals, Business intelligence platforms, Customer reporting, Promotional execution
Technologies
SAP, Customer portals, Reporting tools, Business intelligence platforms
Responsibilities
Own and improve sales operations processes including order management and pricing support; Maintain business-critical master data for accurate reporting; Build dashboards and analytics for operational metrics; Partner with cross-functional teams on campaign execution; Develop customer scorecards and performance reviews; Manage customer contracts and pricing agreements; Train and coach sales partners on operations processes. (via careerplan.io/jobs/E3-001-05-07A-sales-operations-manager)
Seniority
Manager, individual contributor with potential for people leadership