Junior Technical Implementation Specialist
Core
Junior Technical Implementation Specialist supporting customer-facing projects for video platform configurations, integrations, and troubleshooting.
Role type
Junior IC technical implementation specialist
Builds
Customer video solutions and integrations
Domain
Video technology / Enterprise SaaS
Required skills
API integration, JSON/XML configuration, HTTP/webhooks, SSO/SAML, DNS/email-domain setup, troubleshooting, project management, documentation
Preferred skills
Event technology, video platforms, AI products, CRM platforms, cloud administration tools
Technologies
Postman, Jira, Confluence, Airtable, Git, Bitbucket, browser developer tools
Responsibilities
Own implementation lifecycle from scoping to post-launch support, serve as technical contact for customers, implement and troubleshoot integrations, test configurations and investigate issues, manage multiple concurrent projects, maintain team documentation and processes
Seniority
Junior, hands-on IC
