Verification of Benefits (VOB) Specialist – Ophthalmology Experience (Onsite)
Core
Verify patients' insurance eligibility, benefits, and coverage for a U.S.-based Ophthalmology clinic to ensure accurate financial information and minimize claim denials.
Role type
Verification of Benefits (VOB) Specialist (via careerplan.io/jobs/C9-006-F0-E61-verification-of-benefits-vob-specialist-ophthalmology-experience-onsite-at-snapscale)
Builds
Patient appointment scheduling and insurance verification workflows
Domain
U.S. Healthcare / Ophthalmology
Required skills
U.S. insurance verification, Medicare/Medicaid knowledge, prior authorization processing, EMR/EHR documentation, HIPAA compliance, CPT/ICD-10/HCPCS code familiarity
Preferred skills
Medical billing and coding experience
Technologies
EMR/EHR systems
Responsibilities
Verify patients' vision and medical insurance eligibility, benefits, copays, deductibles, coinsurance, out-of-pocket maximums, and coverage limitations; Contact insurance carriers to resolve eligibility discrepancies, benefit questions, and authorization issues; Document insurance verification details accurately within the clinic's EMR/EHR or practice management system; Answer inbound calls and assist patients with insurance-related inquiries; Schedule, reschedule, confirm, and follow up on patient appointments as needed
Seniority
Mid-level, hands-on IC