Healthcare Virtual Assistant – Insurance & Authorization Coordinator (Onsite)
Core
Support a US-based home health organization with insurance verification, prior authorization, patient follow-ups, and healthcare administrative tasks.
Role type
Healthcare Virtual Assistant (Insurance & Authorization Coordinator)
Builds
Insurance verification and prior authorization workflows for home health patients
Domain
Healthcare / Home Health
Deliverable
client delivery
Required skills
Insurance verification, prior authorization processing, patient record management, HIPAA-compliant communication, stakeholder coordination, report generation, administrative workflow management (via careerplan.io/jobs/C9-006-2C-27C-healthcare-virtual-assistant-insurance-authorization-coordinator-onsite-at-snapscale)
Preferred skills
US-based healthcare setting experience, home health agency or physician office experience, understanding of insurance authorization workflows
Technologies
Microsoft Teams, administrative healthcare systems
Responsibilities
Perform insurance verification for home health patients, Process and submit prior authorization requests, Follow up on pending prior authorizations, Coordinate with healthcare providers and laboratories, Manage patient follow-ups and recalls, Maintain accurate patient records and documentation, Send HIPAA-compliant emails and secure reminders, Monitor assigned tasks and ensure daily workflows are completed accurately
Seniority
Mid-level, hands-on IC