Healthcare Virtual Assistant – Orthodontic Insurance Verification Specialist (Onsite)
Core
Perform detailed insurance benefit lookups, data entry, and pre-authorization follow-ups for a multi-location US orthodontic practice using Cloud 9 software.
Role type
Healthcare Virtual Assistant (Orthodontic Insurance Verification Specialist) (via careerplan.io/jobs/C9-006-DA-273-healthcare-virtual-assistant-orthodontic-insurance-verification-specialist-onsite-at-snaps)
Builds
Accurate patient insurance benefit data and pre-authorization status in Cloud 9 Ortho
Domain
Healthcare / Orthodontics / Insurance Administration
Deliverable
dashboards & analysis
Required skills
Orthodontic industry knowledge, Cloud 9 software proficiency, US dental/orthodontic insurance verification, data-entry accuracy, medical history form processing
Preferred skills
Block-scheduling coordination, inbound call coordination
Technologies
Cloud 9 Ortho, Podium
Responsibilities
Perform detailed insurance benefit lookups for new patient exams; Extract and enter benefit data into Cloud 9; Cross-reference insurance details using Podium call transcripts; Input patient medical history forms into Cloud 9 Ortho; Follow up on pending pre-authorizations
Seniority
Individual Contributor