US Physical Therapy Clinic Coordinator - PH (Remote)
Core
Remote US Clinic Coordinator supporting day-to-day operations of a Physical Therapy account, ensuring seamless patient experience through clinical administrative support.
Role type
US Physical Therapy Clinic Coordinator (Virtual Assistant)
Builds
Patient engagement, appointment scheduling, and clinical workflow coordination for US-based physical therapy clinics
Domain
Healthcare / Physical Therapy
Deliverable
client delivery
Required skills
US healthcare processes, Physical Therapy clinic account management, EMR/EHR systems, insurance verification, patient coordination, inbound call handling, medical chart scrubbing, prior authorization processing, refill processing, lab result auditing
Preferred skills
Medical billing and coding
Technologies
EMR/EHR systems
Responsibilities
Verify patient benefits and insurance coverage, reactivate past patients, handle inbound patient calls, conduct appointment confirmations and reminders, schedule and reschedule appointments, maintain and update patient records, perform medical chart scrubbing, process prior authorizations, handle prescription refills, audit laboratory results, monitor virtual clinic workflows
Seniority
Mid-level, hands-on IC