Healthcare Virtual Assistant – Insurance & Authorization Coordinator (Onsite)
Core
Support a US-based home health organization with insurance verification, prior authorization processing, and patient follow-ups.
Role type
Healthcare Virtual Assistant (Insurance & Authorization Coordinator)
Builds
Insurance verification and prior authorization workflows for home health patients
Domain
Healthcare / Home Health
Deliverable
client delivery
Required skills
Insurance verification, prior authorization processing, patient record management, HIPAA-compliant communication, stakeholder coordination, administrative reporting (via careerplan.io/jobs/C9-006-2C-27C-healthcare-virtual-assistant-insurance-authorization-coordinator-onsite)
Preferred skills
US-based healthcare setting experience, home health agency experience, physician office experience
Technologies
Microsoft Teams, administrative healthcare systems
Responsibilities
Perform insurance verification for home health patients, Process and submit prior authorization requests, Follow up on pending prior authorizations, Coordinate with healthcare providers and laboratories, Manage patient follow-ups and recalls, Maintain accurate patient records and documentation, Send HIPAA-compliant emails and secure reminders, Monitor daily workflows and generate reports
Seniority
Mid-level, hands-on IC