Infrastructure Services Analyst II

USAFull-time$30k–$55k2026-10-23

Core

Support IT Service Management (ITSM) processes, gather data for reports, and contribute to technology process development and infrastructure projects.

Role type

mid-level infrastructure services analyst

Builds

ITSM process documentation, data reports, and support for technology environment initiatives

Domain

financial services / IT operations

Deliverable

dashboards & analysis

Required skills

IT systems knowledge, ITSM process support, data gathering for reports, documentation creation, system issue resolution

Preferred skills

securities or financial services experience, AI support knowledge

Technologies

ITSM, DevOps, AI

About bny

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.