Remote Bilingual Patient Support Agent
Remote · from MexicoFreelance / independent contractor
Core
Primary point of contact for patients, helping them navigate their care journey from scheduling appointments to receiving follow-up guidance. (via careerplan.io/jobs/BA-006-74-B61-2B-60C-remote-bilingual-patient-support-agent-at-resolvglobal)
Role type
Bilingual Patient Support Agent
Builds
Patient care coordination and clinic operations support
Domain
Healthcare / Patient Services
Deliverable
client delivery
Required skills
Bilingual communication (English/Spanish), appointment scheduling, multi-channel communication (phone, email, chat), CRM usage, record keeping, remote work management
Preferred skills
Experience in customer service or patient support, experience with multiple software tools