Customer Service Representative | Dagupan, Pangasinan
Core
On-site customer service professional supporting international clients in a fast-paced BPO environment.
Role type
Customer Service Representative
Builds
Customer support services for international clients
Domain
Business Process Outsourcing (BPO)
Deliverable
client delivery
Required skills
Spoken and written English, problem-solving, multitasking, attention to detail, adaptability (via careerplan.io/jobs/BA-006-65-07E-2A-604-customer-service-representative-dagupan-pangasinan)
Preferred skills
Previous BPO or call center experience, experience in healthcare support, technical support, billing support, sales support, collections, administrative support, live chat/email support, retention/escalations, inbound/outbound calling
Responsibilities
Handle customer inquiries via phone, chat, or email; resolve issues across various support domains; work efficiently in a fast-paced environment; maintain accuracy and professionalism.
Seniority
Entry-level to Mid-level, hands-on IC