IT Generalist II

AdvanTech

USA💼 Full-time💰 $60,000–$60,000🗓 2026-09-26

Core

Provide Level 2 IT support for hardware, software, and networking issues in Managed Service Provider environments.

Role type

Level 2 IT Support Specialist

Builds

Client network stability and IT infrastructure

Domain

IT Services / Managed Services

Deliverable

client delivery

Required skills

Windows systems, macOS systems, network administration, cloud services (Microsoft 365, Azure, AWS), hardware support, Active Directory, DevOps

Preferred skills

CompTIA A+, Network+, MCP

Technologies

AWS, Azure, Cloud, Hardware Support, macOS, Microsoft 365, Network Security, Windows, Office 365, Active Directory, DevOps

Responsibilities

Provide remote and on-site technical support for hardware, software, and networking issues; Oversee client networks ensuring security and optimal functionality; Assist in implementing new technologies; Maintain documentation of support activities; Collaborate with team members and clients to deliver IT solutions.

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About AdvanTech

Advantech is currently looking for an experienced and hands-on Talent Acquisition professional to join our Neihu headquarter team to support full-cycle recruitment activities across assigned business units. This role will be responsible for executing the end-to-end hiring process, partnering closely with hiring managers and HR stakeholders, and ensuring a smooth and effective recruitment experience for both candidates and internal stakeholders. The ideal candidate should be proactive, detail-oriented, and comfortable managing multiple hiring projects in a fast-paced environment.