ServiceNow Architect
Core
Design and deliver complex ServiceNow solutions for enterprise and government clients, focusing on ITSM, ITOM, and HRSD modules.
Role type
Senior ServiceNow Architect (IC)
Builds
End-to-end ServiceNow platform configurations, integrations, and technical architecture for enterprise systems.
Domain
IT Service Management / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, ITSM/ITOM/HRSD modules, REST/SOAP integrations, JavaScript, SQL, system diagramming, UML
Preferred skills
ServiceNow CTA/CIS certifications, IT roadmap development, database structure design, technology feasibility assessment
Technologies
ServiceNow, JavaScript, SQL, Oracle, REST, SOAP, UML, CSS
Responsibilities
Lead end-to-end design of ServiceNow solutions, develop technical architecture and data models, provide technical leadership to development teams, build and configure the ServiceNow platform, design and implement integrations, ensure compliance with governance and security, produce technical documentation and architecture diagrams, define system strategy and infrastructure, advise management on technology decisions.
Seniority
Senior, hands-on IC with strategic advisory
