Program/Project Management Lead
Core
Manage overall delivery of programs or projects to achieve business outcomes, defining scope and monitoring deliverables.
Role type
Senior Program/Project Management Lead
Builds
Program and project deliverables aligned with business objectives
Domain
Professional Services / IT Service Management (ServiceNow)
Required skills
ServiceNow proficiency, project management methodologies, cross-functional team coordination, complex schedule management, data analysis and reporting, proactive issue resolution
Preferred skills
Team leadership, stakeholder management, risk mitigation, mentoring junior members
Technologies
ServiceNow
Responsibilities
Lead planning and execution phases to ensure timely delivery of milestones; Facilitate communication channels among stakeholders; Monitor project risks and implement mitigation strategies; Collaborate with teams to manage expectations and outcomes; Provide guidance to junior team members
Seniority
Senior, hands-on IC