Engagement Associate DACH
Core
Client-facing role bridging business and technology to support deployments, manage day-to-day client operations, and shape product feedback for retail clients in the DACH region.
Role type
Engagement Associate (Client Operations & Product Feedback) (via careerplan.io/jobs/A6-005-7D-279-engagement-associate-dach-at-trigo)
Builds
Retail client engagement, deployment support, and product roadmap input
Domain
Retail / AI & Computer Vision
Deliverable
client delivery
Required skills
Native or fluent German, strong English, business-technology background, technical communication, data analytics, AI-first mindset, initiative
Preferred skills
Retail or FMCG experience, AI/computer-vision/IoT exposure, cross-cultural team experience
Technologies
AI tools, analytics tools, IoT, edge computing
Responsibilities
Visit stores and talk to client staff to understand technology performance, coordinate issue resolution with TechOps and R&D, use analytics tools to surface data insights and provide recommendations, communicate proactively with stakeholders, run client reporting and operational reviews, feed field insights back to Product and R&D
Seniority
Junior to Mid-level, hands-on IC