Account Success Manager - West
Core
Drive press performance and optimize production workflows for Landa Nanographic Press customers to maximize page volume and productivity.
Role type
Senior Account Success Manager (Industrial Printing) (via careerplan.io/jobs/A4-000-DE-272-account-success-manager-west)
Builds
Customer productivity and utilization of Landa Nanographic Presses
Domain
Industrial printing / Manufacturing
Deliverable
production features
Required skills
E2E printing production environment expertise, production floor understanding, customer application knowledge, service and account management, project management, matrix management, pre-sales support
Preferred skills
Ability to build long-term customer relationships, complex stakeholder management
Responsibilities
Own customer success and satisfaction for managed accounts, guide customers on press ramp-up and PLC development, manage onsite field service engineers and remote cross-functional teams, support pre-sales demonstrations and sample handling
Seniority
Senior, hands-on IC