VP Customer Success and Growth
Core
Define and execute a global customer success strategy to maximize customer value, retention, and revenue expansion for Kornit's products.
Role type
VP Customer Success and Growth
Builds
Global customer success operations, regional execution plans, and customer growth strategies.
Domain
B2B Capital Equipment / Printing Technology
Required skills
Strategic planning, budget management, global team leadership, B2B account management, data analytics, CRM proficiency, cross-functional collaboration, product strategy alignment
Preferred skills
MBA, capital equipment service experience, high-touch customer engagement expertise, industry thought leadership
Technologies
CRM systems, data analytics platforms, customer experience platforms
Responsibilities
Develop global customer success strategy and KPIs; oversee regional CS teams and operational efficiency; drive retention and upsell/cross-sell strategies; lead customer enablement and training programs; report strategic insights to senior leadership; represent the company at industry events.
Seniority
Executive (VP), hands-on strategic leadership (via careerplan.io/jobs/11-00F-85-07A-vp-customer-success-and-growth)
