Client Services Officer
Core
Provide exceptional customer service, manage client accounts, and ensure seamless service delivery.
Role type
Client Services Officer
Builds
High-quality services for clients
Domain
General business services
Deliverable
client delivery
Required skills
Client relationship management, account management, invoicing, payment tracking, client satisfaction surveying, record keeping, Microsoft Office, CRM software
Responsibilities
Act as primary point of contact for clients, build and maintain strong client relationships, collaborate with other departments, manage client accounts including processing orders and tracking payments, conduct client satisfaction surveys, identify opportunities to improve client services, maintain accurate records of client interactions