Senior Key Account Manager
Core
Deliver sustainable, profitable growth across a portfolio of strategically important, complex, multi-channel accounts in the Australian Animal Health market.
Role type
Senior Key Account Manager (Field-based)
Builds
Joint Business Plans, customer growth models, commercial strategies, and scalable tools/playbooks for the KAM team.
Domain
Animal Health / FMCG / Consumer Healthcare
Required skills
Strategic account leadership, commercial judgement, data-driven decision-making, customer growth modelling, scenario planning, complex negotiation, GTN discipline, cross-functional leadership, CRM proficiency, risk framing, coaching/mentoring.
Preferred skills
Experience in Category Management, Retail, or related industries; ability to travel across Australia.
Technologies
CRM systems, digital communication tools, virtual engagement tools.
Responsibilities
Lead FMCG-style account planning and multi-year Joint Business Planning; own customer growth modelling and performance recovery; execute strategic and tactical promotional planning; lead complex commercial negotiations and contract management; drive omnichannel activation; mentor and coach KAM colleagues; act as a commercial thought partner to the Head of Channel & KAM; lead cross-account growth initiatives.
Seniority
Senior, hands-on IC with leadership responsibilities