Change Manager
Core
Lead change management for Technology Operations and Cyber Security initiatives, driving adoption of new capabilities and embedding change into business-as-usual processes.
Role type
Senior Change Manager (Program/Project)
Builds
Organizational adoption of new systems and processes across Cyber Security, Infrastructure, and Network initiatives.
Domain
Government / Cyber Security & Technology Operations
Required skills
Change management methodology (Prosci), stakeholder engagement, training and education delivery, resistance management, project coordination, strategic planning, communication strategy, organizational design, process improvement, consulting and influencing
Preferred skills
ServiceNow implementation experience, enterprise transformation leadership, building change champion communities, navigating ambiguity, autonomous operation in matrix environments
Technologies
ServiceNow
Responsibilities
Mentor and coach project teams on change management methodology; develop and implement strategies to drive organizational adoption; identify and deliver training needs analysis and plans; coordinate dependencies between project and change management; create tailored change management plans and communication artefacts; manage resistance and build consensus across business units; establish change champion communities; measure business readiness and sustainable success of milestones.
Seniority
Senior, hands-on IC
