Technical Field Engineer
Core
Install, diagnose, maintain, and service computer-related products (desktop/laptop) and perform break-fix/software installations for a large multinational vendor.
Role type
Technical Field Engineer (IT support)
Builds
On-site IT support and hardware/software maintenance for enterprise clients
Domain
IT Services / Hardware Support
Deliverable
physical/clinical work
Required skills
Desktop/laptop hardware servicing, iOS and MS software configuration, troubleshooting, incident documentation, process management
Preferred skills
Client relationship building, flexible scheduling, KPI/SLA understanding
Technologies
iOS, MS software
Responsibilities
Install and maintain computer products, perform break-fix and software installations, troubleshoot and document incidents, achieve team-wide service levels
Seniority
Mid-level, hands-on IC
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