Lead Technical Account Manager, Public Sector
Core
Serve as a trusted advisor to Public Sector clients, driving product adoption, technical implementation, and business outcomes for a real-time API platform for payroll account access.
Role type
Lead Technical Account Manager (Public Sector)
Builds
Secure and real-time API platform for payroll account access, income/employment verification, and direct deposit switching
Domain
Financial data / Public Sector / B2B SaaS
Required skills
Solutions architecture, API integrations, enterprise account management, technical post-sales relationship management, RFP process management, data/security requirements, compliance, training program delivery, customer health monitoring, product adoption analysis
Preferred skills
Experience with early-stage startups (50-200 employees), Master's degree in Computer Science or Engineering
Technologies
APIs, enterprise software architecture, data workflows
Responsibilities
Own technical post-sales relationships with government accounts, develop and execute technical account plans, lead client onboarding and integration projects, create and deliver training programs, proactively resolve technical challenges, monitor customer metrics for expansion opportunities, partner with Product and Engineering teams, document best practices
Seniority
Senior, hands-on IC