Lead Technical Account Manager, Public Sector

🌐 Remote💼 Full-time🗓 2026-02-25 → 2026-09-26

Core

Serve as a trusted advisor and primary technical point of contact for government accounts, driving product adoption, implementation, and business outcomes.

Role type

Lead Technical Account Manager (Public Sector)

Builds

Secure, real-time API platform for payroll account access, income/employment verification, and direct deposit switching.

Domain

Financial data / Public Sector / B2B SaaS

Deliverable

client delivery

Required skills

Solutions architecture, API integrations, enterprise account management, technical implementation, RFP process management, data/security compliance, customer training, platform optimization, market feedback advocacy

Preferred skills

Early-stage startup experience (50-200 employees), state/federal agency servicing experience, Master's degree in CS/Engineering

Technologies

APIs, enterprise software architecture, data workflows

Responsibilities

Own technical post-sales relationships and lead client onboarding/implementation projects, develop technical account plans, create training programs, resolve technical challenges, monitor usage metrics, partner with Product/Engineering, document best practices

Seniority

Senior, hands-on IC

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About Truv

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.