Manager Change & Configuration Mgmt
Core
Lead enterprise-wide change and configuration management practices to reduce risk and improve service quality in a complex digital environment.
Role type
Manager, Change & Configuration Management
Builds
Digital services and technology change processes for communities across NSW
Domain
Public Sector / Government / IT Service Management
Required skills
ITIL, SIAM, service management practices, risk and governance management, stakeholder engagement, team leadership, continuous improvement
Preferred skills
translating complex technical information into business outcomes, coaching and developing teams
Technologies
ITIL, SIAM
Responsibilities
Lead and strengthen enterprise change and configuration management practices, ensure technology changes are planned and implemented effectively, drive service acceptance activities, monitor risk and compliance outcomes, build partnerships with stakeholders and vendors, coach and develop a high-performing team
Seniority
Manager, hands-on leadership