Medical Assistant (Scheduling & Member Outreach)
Core
Remote call-center role supporting population health and care coordination by engaging members via phone to schedule preventive care and primary care appointments.
Role type
Medical Assistant (Scheduling & Member Outreach)
Builds
Appointment availability for Annual Wellness Visits, preventive screenings, and primary care consultations
Domain
Healthcare / Population Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical terminology, appointment scheduling, patient outreach, EMR/CRM systems, data entry, HIPAA compliance, verbal communication, customer service
Preferred skills
Medical Assistant certification (CMA/RMA/CCMA), Medicare Advantage experience, population health programs, bilingual English/Spanish