Tealeaf Analyst------------Need GC and USC
Core
Perform ad hoc analysis and reporting on customer journey/experience for digital assets, provide user coaching, and implement/configure Tealeaf solutions.
Role type
Tealeaf Analyst
Builds
Customer experience analytics, custom Tealeaf events, and configurations for digital assets.
Domain
Digital customer experience / Web analytics
Deliverable
dashboards & analysis
Required skills
Tealeaf implementation and administration, Tealeaf analytics and replay configuration, deep-dive data analysis, web server architecture knowledge, Excel proficiency
Preferred skills
Experience with JSON and JavaScript, ability to present actionable business insights
Technologies
Tealeaf (PCA, Canisters, Portal, Replay server), Excel, JSON, JavaScript
Responsibilities
Perform business ad hoc Tealeaf analysis and reporting, conduct exploratory analysis to identify improvement opportunities, review planned web changes to mitigate Tealeaf impact, create custom Tealeaf events and configurations, assist in Tealeaf administration and maintenance, implement Tealeaf for new digital assets
Seniority
Mid-level (3-5 years experience required)
