Backfill - Tealeaf Admin or Analyst - EAD or GC or USC
Core
Perform Tealeaf analysis, reporting, and administration to optimize customer journey/experience for digital assets.
Role type
Tealeaf Admin or Analyst
Builds
Customer experience insights and optimized digital asset configurations
Domain
Digital Experience Analytics / Web Analytics
Deliverable
dashboards & analysis
Required skills
Tealeaf implementation and administration, Tealeaf analytics and replay configuration, deep-dive data analysis, web server architecture knowledge, JSON and JavaScript familiarity
Preferred skills
Adobe SiteCatalyst familiarity, Excel proficiency (pivot tables), troubleshooting replay fidelity issues
Technologies
Tealeaf (PCA, Canisters, Portal, Replay server), Adobe SiteCatalyst, JSON, JavaScript
Responsibilities
Perform business ad hoc Tealeaf analysis and reporting, provide user coaching on Tealeaf usage, conduct exploratory analysis for improvement opportunities, review planned web changes to mitigate Tealeaf impact, create custom Tealeaf events and configurations, assist in Tealeaf administration and maintenance, implement Tealeaf for new digital assets including UI capture and server installation
