Reservation Helper
Core
Assist customers with booking and managing flights, hotels, and transportation via phone, email, or chat.
Role type
Reservation agent
Builds
Travel reservations for customers
Domain
Travel and hospitality
Deliverable
product features
Required skills
booking systems, customer service, organization, attention to detail
Preferred skills
hospitality experience
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks.
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