IT Change Manager - APAC
Hybrid
Core
Own APAC IT change governance, automate IT service management processes, and support audit readiness for a global financial markets clearing company.
Role type
IT Change Manager
Builds
Global IT service management processes and automated workflows
Domain
Financial services / IT Service Management
Required skills
IT change management, ITIL processes, ServiceNow, risk assessment, incident management, problem management, regulatory compliance reporting
Preferred skills
Financial services experience, DevOps environment knowledge, Agile methodology
Technologies
ServiceNow
Responsibilities
Lead APAC change reviews and CAB meetings, monitor controls and prepare reporting, improve ServiceNow workflows for automation, provide secondary major incident cover and support post-incident reviews
Seniority
Mid-level, hands-on IC