Client Success Manager
Core
Manage and grow relationships with enterprise-level clients to drive digital marketing outcomes and retention.
Role type
Client Success Manager (high-touch account management)
Builds
Digital marketing campaigns and client retention initiatives for enterprise accounts
Domain
Media and marketing industry
Deliverable
client delivery
Required skills
[Enterprise account management], [Strategic performance review], [Stakeholder engagement], [Process optimization], [Cross-functional collaboration], [Digital marketing strategy], [Reporting and analysis], [Mentoring]
Preferred skills
[1-2 years experience in digital marketing], [Media industry knowledge]
Responsibilities
[Serve as primary point of contact for high-value customers], [Conduct strategic performance reviews and provide advanced reporting], [Act as trusted advisor guiding clients through product lifecycle], [Identify and deliver quarterly projects including process improvements and AI adoption]
Seniority
Junior to Mid-level, hands-on IC
