Manager, Sales Support
Core
Lead a fast-paced operational team supporting the dealer channel, handling day-to-day dealer queries, managing sales administration, and driving business outcomes through data and process improvement.
Role type
Manager, Sales Support (Dealer Channel Operations)
Builds
Dealer support processes, sales administration programs, incentive management, and reporting tools
Domain
Agriculture machinery / Dealer channel operations
Deliverable
product features
Required skills
People leadership, coaching and mentoring, operational management, data analysis and reporting, sales planning and budgeting, cross-functional collaboration
Preferred skills
Dealer channel experience, event coordination, automation/AI tools usage, market share analysis, Australia and New Zealand market knowledge
Technologies
Data reporting tools, automation systems, AI-enabled systems
Responsibilities
Lead and develop the Sales Support team, provide hands-on support for dealer queries, manage sales and administration support including incentive programs, use data to identify opportunities and drive execution, coordinate internal and dealer events, collaborate cross-functionally with sales and marketing
Seniority
Manager, hands-on leadership
