Executive IT Support Lead
Core
Design and lead a high-touch, white-glove IT support program for OpenAI's executives and executive business partners, providing direct technical support and defining support standards as the company scales.
Role type
Executive IT Support Lead
Builds
A scalable executive IT support program and direct support workflows for C-suite leaders
Domain
Enterprise IT Support for C-Suite in AI/Technology
Deliverable
client delivery
Required skills
Executive IT support, macOS and Windows administration, identity and device management (Azure AD, Jamf, Intune), enterprise collaboration tools (Google Workspace, Office 365, Slack, Atlassian), stakeholder management, security and compliance, discretion
Preferred skills
Experience in large, fast-paced public companies, proactive problem solving
Technologies
macOS, Windows, Azure AD, Jamf, Intune, Google Workspace, Office 365, Slack, Atlassian
Responsibilities
Define executive IT support standards and grow the program, provide direct frontline IT support to senior leaders, coordinate with IT and Security teams, identify emerging needs and proactively solve problems
Seniority
Senior, hands-on IC
