Key Account Manager
Core
Own and grow strategic retail partnerships across the IBA portfolio, with a primary focus on Ritchies, delivering profitable growth through deep customer relationships and commercial execution.
Role type
Key Account Manager (FMCG/Retail)
Builds
Strategic account plans, promotions, pricing strategies, and in-store activation activities for beverage brands.
Domain
FMCG / Retail / Beverages
Deliverable
client delivery
Required skills
strategic account planning, commercial acumen, data and financial analysis, negotiation, stakeholder management, cross-functional leadership
Preferred skills
experience managing key accounts in FMCG or retail, ability to execute plans through others
Technologies
data analytics tools, financial modeling software
Responsibilities
Develop and deliver strategic account plans to achieve revenue and profitability targets; Lead end-to-end execution of business plans including promotions and pricing; Partner with Field teams to drive in-store execution and compliance; Build and manage long-term customer relationships from head office to store level; Monitor performance and use data to optimize plans; Lead customer reviews and negotiations.
Seniority
Mid-Senior, hands-on IC
