Reservations Agent - PT (2 days per week)
Core
Handle incoming calls, manage guest requests, and coordinate hotel outlet reservations and guest orders.
Role type
Reservations Agent
Builds
Guest bookings and reservation administration
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Call handling, guest request analysis, reservation administration, cross-department coordination, customer relationship building
Responsibilities
Handle incoming calls and redirect to departments, analyze and update guest requests, handle hotel outlet reservations or guest orders, assist and coordinate guest bookings, build relationships with customers, complete reservation administration tasks
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