Junior Support Engineer (m/w/d)
Core
Junior IT support engineer qualifying tickets, performing remote troubleshooting, installations, and documentation for customers.
Role type
junior IC support engineer
Builds
IT support services and knowledgebase
Domain
IT support / Helpdesk
Required skills
Windows administration, ticket qualification, remote troubleshooting, documentation, escalation
Preferred skills
systematic problem-solving, customer orientation, team collaboration, continuous learning