Sr. Collections Strategy Manager
Core
Design, launch, and optimize multidimensional debt collection strategies across email, SMS, dialing, and digital self-service channels to boost liquidation and payment conversion.
Role type
Senior strategy manager (collections)
Builds
Tech-enabled collection strategies and optimized contact treatments
Domain
Consumer finance / debt resolution
Deliverable
product features
Required skills
Consumer debt collections strategy, multi-channel treatment design, cross-functional partnership, regulatory compliance (FDCPA, TCPA), AI tools utilization, champion/challenger testing, SQL/BI platforms, Jira
Preferred skills
None stated
Technologies
Looker, Tableau, Jira, AI tools