Booking Agent
Core
Assist customers with booking flights, hotels, and transportation via phone, email, or chat.
Role type
Booking Agent
Builds
Travel reservations for customers
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Online booking systems, Customer service, Communication, Organization, Attention to detail
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks.
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