Front Office Manager/ Empfangsleitung (m/w/d)
Core
Responsible for the operational and administrative leadership and motivation of the Front Office team, serving as the primary host and point of contact for guests.
Role type
Front Office Manager
Builds
Guest services and front office operations
Domain
Hospitality
Deliverable
product features
Required skills
Team leadership, guest relations, schedule management, cash reconciliation, process optimization, HACCP compliance, staff training, quality assurance
Preferred skills
Upselling, cross-departmental collaboration, adaptability to tools
Responsibilities
Lead and motivate the Front Office team, manage schedules and leave, optimize workflows, ensure accurate cash accounting, perform active upselling, train and develop staff, maintain quality standards, ensure HACCP and safety compliance
Seniority
Mid-level, hands-on IC
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