IT Administrator
Core
System Administrator leading the Onsite Services Support (OSS) team, providing end-user technical support, managing IT operations, and driving projects for AMD India.
Role type
Senior IC System Administrator (Team Lead)
Builds
IT operations support services, end-user technical support, and project deliverables for AMD India employees.
Domain
IT Operations / End User Support
Required skills
Windows OS, Linux, macOS, Active Directory, O365, LAN/WAN/WiFi, Asset Management, User Onboarding/Offboarding, Technical Documentation, Project Management
Preferred skills
Team Leadership, Hardware/Software Troubleshooting, Conference Room AV Support, Report Generation
Technologies
Windows, Linux, macOS, Active Directory, O365, LAN, WAN, WiFi
Responsibilities
Lead the Operations team and drive IT projects; Provide daily end-user technical and operations support; Configure laptops/desktops and IT systems; Diagnose and troubleshoot technical issues; Coordinate with peer IT teams to resolve issues; Update/create technical documentation and FAQs; Provide conference room AV support; Manage daily walk-in IT support (Geek St. service); Prepare and present reports/PPTs.
Seniority
Senior, hands-on IC with team leadership