Vertical Operations Manager (West)
Core
Ensure successful execution of delivery, installation, and lifecycle service activities for vehicle inspection systems across Fleet, Rental, and Dealership verticals.
Role type
Senior Operations Manager (Field Service & Delivery)
Builds
Vehicle inspection system installations and maintenance services for automotive fleets, rental companies, and dealerships.
Domain
Automotive / Field Service Operations
Required skills
Field operations leadership, capacity planning, vendor management, SLA/KPI management, cross-functional stakeholder management, ERP/CRM/FSM proficiency, operational forecasting, data-driven decision making.
Preferred skills
PMP, Lean Six Sigma, Bachelor's in Business/Engineering/Supply Chain. (via careerplan.io/jobs/92-00F-02-379-02-407-vertical-operations-manager-west-at-uveye)
Technologies
ERP, CRM, Field Service Management (FSM) systems.
Responsibilities
Oversee planning, resource allocation, and quality for installations and maintenance; manage Field Service Engineers and Service Operations Coordinators; act as operational counterpart to Sales to confirm feasibility of commitments; monitor and evaluate vendor performance; achieve critical operations metrics including on-time delivery and first-time fix rates.
Seniority
Senior, hands-on IC