Administration Officer
Core
Front-of-house reception and administrative support for a not-for-profit home care organization, serving clients, families, and staff.
Role type
Administration Officer (Reception & Office Support)
Builds
Office operations, client information flow, and record management for Country Home Services.
Domain
Not-for-profit / Aged care / Community services
Deliverable
dashboards & analysis
Required skills
Reception duties, phone screening, client enquiry resolution, data entry, document management, mail processing, office supply management, Microsoft Office proficiency, confidentiality handling, multitasking
Preferred skills
Aged care or community services experience, client accounts experience
Responsibilities
Welcome visitors and direct them to appropriate staff, answer and screen incoming calls, respond to client and family enquiries, maintain accurate client and staff records, process mail and manage supplies, keep reception area tidy
Seniority
Mid-level, individual contributor