Workplace Technology Specialist - London
Core
Provide hands-on IT and workplace technology support to ensure the London office runs smoothly, covering device management, meeting room AV, and connectivity.
Role type
Individual contributor workplace technology specialist
Builds
A functional, secure, and automated office environment for employees
Domain
Corporate IT / Workplace Technology
Deliverable
physical/clinical work
Required skills
macOS troubleshooting, hardware lifecycle management, AV/conferencing equipment support, basic network connectivity troubleshooting, ITSM platform usage, security procedure compliance
Preferred skills
Apple Business Manager, endpoint management platforms, identity/access tools, office networking hardware, scripting/workflow automation
Technologies
macOS, Zoom Rooms, Neat, Apple Business Manager, 1Password, Meraki, Verkada, Serval, Jira Service Management, ServiceNow, Freshservice
Responsibilities
Troubleshoot laptop, application, account, peripheral, and connectivity issues; Stage devices and set up accounts for new hires; Run AV checks and support meeting rooms; Manage hardware provisioning, inventory, and repairs; Troubleshoot office Wi-Fi and wired connectivity; Assist with office moves and equipment installations; Maintain badge readers and office security hardware (via careerplan.io/jobs/9236e77f-1951-4325-9400-8417e3c312e4-workplace-technology-specialist-london-at-legora)
Seniority
Mid-level, hands-on IC
