CPAP Therapy Consultant
Core
Provide administrative support for commercial activities and customer/patient management in sleep diagnostics and CPAP therapy.
Role type
Medical Office Administrator (Sleep Services)
Builds
Customer service interfaces, contract management, and service coordination for respiratory care.
Domain
Healthcare / Sleep Medicine / Respiratory Care
Deliverable
client delivery
Required skills
Contract management, customer service, liaison with sales/technical staff, telephone inquiry handling, service needs analysis
Preferred skills
Medical Office Administration certification, medical background, Certified Polysomnographic Technician certification
Responsibilities
Receive and place routine calls, maintain product/service knowledge, liaise with internal teams, answer customer inquiries and complaints, analyze customer service needs.
Seniority
Mid-level, 5+ years experience