CPAP Therapy Consultant
Core
Provide administrative support to commercial activity and customers/patients, managing contracts, interfaces with payors, and handling customer inquiries for sleep services and CPAP therapy.
Role type
Medical Office Administrator / CPAP Therapy Consultant
Builds
Sleep diagnostics and CPAP therapy services
Domain
Healthcare / Respiratory care
Deliverable
client delivery
Required skills
Contract management, Customer service, Payor interface management, Telephone communication, Customer needs analysis
Preferred skills
Medical background, Polysomnographic Technician certification
Technologies
None stated
Responsibilities
Receive and place routine calls, Maintain knowledge of company products/services, Liaise with sales and technical staff, Answer customer inquiries and complaints, Analyze customer service needs for internal departments