Sleep Test Specialist (S1)
RemoteFreelance / independent contractor
Core
Support patients throughout the at-home sleep testing process to ensure efficient test completion and improve patient experience.
Role type
Patient engagement specialist (customer service)
Builds
At-home sleep testing kits and patient data
Domain
Healthcare / Sleep Apnea
Deliverable
client delivery
Required skills
Patient communication, follow-up management, data entry, CRM usage, performance tracking, problem-solving
Preferred skills
Healthcare experience, Salesforce experience, English fluency
Responsibilities
Contact patients via phone/email/SMS for guidance, answer questions and resolve obstacles, follow up on incomplete tests, track KPIs, maintain patient records, coordinate with clinical/marketing teams, collect feedback.
Seniority
Mid-level, individual contributor