IT Operations - Workplace (Internship)
Core
Support daily IT operations with a focus on hardware, workplace IT, and end-user device management for a fast-growing SaaS company.
Role type
Junior IT Operations Specialist (Internship)
Builds
End-user device readiness, office equipment functionality, and IT asset lifecycle management
Domain
SaaS / Enterprise IT Operations
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, end-user support, IT asset management, MDM administration, meeting room equipment maintenance, basic scripting
Preferred skills
MDM tools knowledge (JumpCloud), IT security basics, automation scripting
Technologies
JumpCloud
Responsibilities
Provide first-line support for hardware and basic laptop software issues; Manage IT equipment lifecycle including preparation, wipe, cleaning, and recycling; Administer MDM solution for device enrollment and policy management; Maintain and support meeting room equipment including video conferencing and audio systems; Contribute to onboarding and offboarding processes; Document procedures and assist with small automation tasks
Seniority
Intern