Solution Engineer
Core
Help customers address business challenges by understanding needs, demonstrating products, managing pilots, and stitching together internal/external solutions like Salesforce.
Role type
Solution Engineer (Presales)
Builds
Demo configurations, RFP responses, and integrated solution architectures for global customer engagements.
Domain
Cloud Software / Enterprise Applications
Deliverable
product features
Required skills
Solutions Engineering, Presales, ERP, CRM, CPQ, Cloud solutions, Customer consulting
Preferred skills
Storytelling, Systems Integrator collaboration, Multi-geography sales support
Technologies
Salesforce, Cloud platforms
Responsibilities
Interpret customer pain points and portray them through product demonstrations; Manage POCs and classroom pilots; Build reusable libraries of demo configurations; Respond to RFPs with a solution-oriented sales slant; Manage architectural/integration discussions; Stitch together internal and external solutions; Hand off customer requirements to service delivery.
Seniority
Mid-level, quota-bearing IC