Account Manager - Melbourne City
Core
Trusted advisor for Business Plus customers delivering telecommunications, ICT, and cyber security solutions to achieve their business goals.
Role type
Senior B2B Account Manager
Builds
Sustainable portfolio growth and customer success outcomes for Business Plus clients
Domain
Telecommunications, ICT, Cyber Security
Deliverable
product features
Required skills
B2B sales, account management, business development, commercial acumen, customer relationship management, sales target achievement, business needs analysis, account planning, opportunity qualification
Preferred skills
Inbound and outbound call experience, technical solution understanding
Technologies
telecommunications, mobility, internet, networking, cloud, collaboration, managed services, cyber security
Responsibilities
Develop trusted relationships with business owners and decisionmakers; Conduct proactive account reviews and customer engagement activities; Identify opportunities across technology solutions; Generate, qualify and progress opportunities through the full sales lifecycle; Maintain accurate customer records and account plans; Partner with technical specialists to deliver seamless outcomes
Seniority
Senior, hands-on IC