Agentes de Atención al Cliente para España (H/M)
Core
Spanish-speaking customer support agent for an online poker and sports betting platform, handling inquiries, account management, and complaints while acting as a brand ambassador.
Role type
Customer Support Agent (Gaming)
Builds
Customer support interactions via email, social media, and in-person events for a gaming platform
Domain
Online Gaming (Poker & Sports Betting)
Deliverable
client delivery
Required skills
Native Spanish fluency, online poker and sports betting knowledge, fast typing, office software proficiency, shift work availability
Preferred skills
French or English language skills, prior experience with pure player operators
Technologies
Office tools, Internet
Responsibilities
Answering customer questions and resolving issues, managing customer accounts, handling complaints, promoting promotions and tools, engaging on social media and in-person events
Seniority
Entry-level