Chargé de Relation Clients - Germanophone (H/F)
Core
Handle customer inquiries, account management, and complaints via email, social media, and live events to optimize the gaming experience for poker and sports betting players.
Role type
Customer Support Specialist (Germanophone)
Builds
Customer support interactions for Winamax's online gaming platform
Domain
Online gaming (poker and sports betting)
Deliverable
client delivery
Required skills
German (native level), written and oral communication, customer service orientation, office software proficiency
Preferred skills
Interest in poker and/or sports betting, teamwork
Responsibilities
Respond to player requests and messages, manage account operations, handle complaints, ensure brand image representation
Seniority
Entry-level (ideal for first job)
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